Shipping policy
Shipping Policy
At Jhey Teodoro, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below:
1. Processing Time
- All orders are processed within 1-3 business days after payment is confirmed.
- You will receive an email notification once your order has shipped, including tracking information if applicable.
2. Shipping Methods & Costs
- We offer standard shipping and expedited shipping options, with rates calculated at checkout based on your location.
- Shipping costs will be displayed before completing your order.
3. Delivery Time
- Standard Shipping: Estimated delivery time is 7-10 business days for domestic orders.
4. Shipping Restrictions
- We currently do not ship to Alaska, Hawaii, remote areas, or hard-to-reach zones due to logistical challenges and high shipping costs.
- We only ship within the continental United States.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order at any time by visiting the carrier’s website.
6. Shipping Issues
- If there are any issues with your shipment (e.g., delayed delivery, lost package), please contact us at jheinifernunes@hotmail.com.
- We will do our best to resolve the issue as quickly as possible.
Customer Satisfaction
We are committed to ensuring your experience is smooth and enjoyable. If you have any questions or concerns about shipping, please don't hesitate to contact us.